Join us in this captivating episode as Shep Hyken, the Master of Customer Service and Experience, unveils the dynamic interplay between marketing and the customer journey. 🚀🚀
🎥 We will uncover the secrets behind leaving a lasting impact through exceptional customer experiences. 💬 Discover the untold story of the convenience factor and its game-changing influence on product marketing. 🔑 Plus, learn the art of retaining customers by mastering the customer experience. 🛍️
This show originally aired on 710 WOR’s Mind Your Business with Yitzchok Saftlas.
About the show: “Mind Your Business” with Yitzchok Saftlas of Bottom Line Marketing Group broadcasts every Sunday night at 10pm EST on 710 WOR and on the iHeartRadio Network, America’s #1 audio company. Mind Your Business focuses on business and marketing strategies for success.
Yitzchok Saftlas is the founder and president of Bottom Line Marketing Group, an award-winning marketing agency helping hundreds of corporate, political and non-profit clients since 1992. Yitzchok’s new book: “So, What’s the Bottom Line?” published by Morgan James, contains timeless advice for marketers, seasoned executives and entrepreneurs. He is the host of the weekly business radio show, “Mind Your Business” on 77WABC in the New York / New Jersey metro area as well as on C-Suite TV and C-Suite Radio. Additionally, Yitzchok is a featured columnist in the Yated newspaper and Mishpacha Magazine, both international weekly publications.
